FAQs

LoDo FAQs

What are The 1up LoDo’s hours of operation?

Monday -> Thursday 3 p.m. - 1:30 p.m. (Last Call)

Friday -> Sunday 11 a.m. -> 1:30 a.m. (Last Call)

What are The 1up LoDo holiday Hours?

We are closed on Thanksgiving Day, Christmas Eve, Christmas Day, and New Year’s Day.

What is the age policy for The 1up Lodo?

Up to 20-year-olds can come in from when LoDo opens to 7 p.m. with an adult or parent (not older sibling, cousin, etc.); after 7 p.m., the 1up LoDo is 21+. Hours are 3 pm to 1:30 am Monday through Thursday and 11 am to 1:30 am Friday through Sunday.

(We ask that there is at least 1 adult for every 4 minors.)

What type of identification is needed to enter The 1up LoDo?

- PAPER IDs ACCEPTED with the old expired ID.

- My Colorado digital ID is accepted. (We will NOT accept a screenshot, you must show us from the app.)

- Any vertical ID will be twice verified.

- Fake IDs will be confiscated and turned over to the police.

Do your games take tokens or quarters?

All games work by use of quarters and/or tokens.

What do the games cost to play?

Most video games are set to 25 cents per game. Our Skee-Ball lanes are also .25 cents per game. Newer arcade games, basketball, and shooters are .50 cents per game. Pinball machines are $1.00 per game. All games work by use of quarters and/or 1up tokens.

What is the 1up LoDo’s credit card policy?

If you choose to open a tab at The 1up LoDo, you will be asked for your credit card and an ID. If you have a discrepancy with a tab, please email us at info@the1uparcadebar.com.

Are gift cards available for purchase?

Yes! Gift cards are available for purchase in-store, and can be used for redemption at any of our 3 locations! Gift cards can be used to buy tokens in $20 (80 tokens) increments at the bar, and drinks.

Does The 1up LoDo serve food?

We currently serve slices of pizza from Sliceworks Pizza! We also have a variety of chips and other snacks available for purchase. You are also more than welcome to have food delivered directly to our location. We ask that you refrain from ordering any outside beverages with your delivery, as they are prohibited.

Does The 1up LoDo have Happy Hour?

Happy hour is Monday-Friday, 3:00 p.m. – 7:00 p.m., and all day Sunday!

~Click here for daily happy hour specials~

Is there a cover charge at The 1up LoDo?

No.

What items are prohibited at The 1up LoDo?

Firearms, outside alcohol, water bottles or beverages, controlled substances, backpacks or any other item, which may negatively impact other patrons.

Does The 1up LoDo have a Lost & Found?

If you’ve lost an item at The 1up LoDo, you must return to the location to see if it’s been found. Please do not call our office, email, or message us on social media for lost items. Items will be held for 7 days.

Can I book a private party, special event or rent the entire space at The 1up LoDo?

We’d love to host your private party or corporate event for groups of 10 or more. All reservations must be made 48 hours in advance. The option to book the entire space for an event or party is available Sunday – Thursday, although we have been known to make special exceptions on Fridays and Saturdays. Our event coordinator can be reached at info@the1uparcadebar.com

How do you select your games, and can I request my favorite game?

Certain games like Donkey Kong, Tron, and Pac-Man are just classics and will never be rotated out. If there is a game that you would like to suggest, please vote on the "Game of the Month"! We love suggestions and do our best to accommodate!

Do you buy, sell or rent games?

Due to the difficulty and risk involved in moving games, we do not rent or loan games.

We are always looking for games. If you have one collecting dust or found a rad game you think we'd dig, please email us at info@the1uparcadebar.com.

Colfax FAQs

What are The 1up Colfax’s hours of operation?

Monday -> Sunday 3:00 p.m. ->1:30 a.m. (Last Call)

What are The 1up Colfax holiday Hours?

We are closed Thanksgiving Day, Christmas Eve, Christmas Day, and New Year’s Day.

What is the age policy for The 1up Colfax?

The 1up Colfax is 21+ only.

We're open from 3 pm to 1:30 a.m. Monday to Friday; 11 a.m. to 1:30 a.m. Saturday and Sunday.

What type of identification is needed to enter The 1up Colfax?

- PAPER IDs ACCEPTED with the old expired ID.

- My Colorado digital ID is accepted. (We will NOT accept a screenshot, you must show us from the app.)

- Any vertical ID will be twice verified.

- Fake IDs will be confiscated and turned over to the police.

Do your games take tokens or quarters?

All games work by use of quarters and/or tokens.

What do the games cost to play?

Most video games are set to 25 cents per game (as they should be!!!). Our Skee-Ball lanes are also 25 cents per game. Newer arcade games, basketball, and shooters are .50 cents per game. Pinball machines are $1.00 per game.

What is the 1up Colfax’s credit card policy?

If you choose to open a tab at The 1up – Colfax, you will be asked for your credit card and an ID. If you have a discrepancy with a tab, please email info@the1uparcadebar.com

Are gift cards available for purchase?

Yes! Gift cards are available for purchase in-store, and can be used for redemption at any of our 3 locations! Gift cards can be used to buy tokens in $20 (80 tokens) increments at the bar, and drinks.

Does The 1up Colfax serve food?

We currently serve slices of pizza from Sliceworks Pizza! We also have a variety of chips and other snacks available for purchase. You are also welcome to have food delivered directly to our location. We ask that you refrain from ordering outside beverages with your delivery, as they are prohibited.

Does The 1up Colfax have Happy Hour?

Happy hour is Monday-Friday, 3:00 p.m. – 7:00 p.m., and all day Sunday!

~Please click here for daily happy hour specials~

Is there a cover charge at The 1up Colfax?

No.

What items are prohibited at The 1up Colfax?

Firearms, outside alcohol, water bottles or beverages, controlled substances, backpacks or any other item, which may negatively impact other patrons.

Does The 1up Colfax have a Lost & Found?

If you’ve lost an item at The 1up – Colfax, you must return to the location to see if it’s been found. Please do not call our office, email, or message us on social media for lost items. Items will be held for 7 days.

Can I book a private party or special event or rent the entire space at The 1up Colfax?

We’d love to host your private party or corporate event for groups of 20 or more. All reservations must be made 48 hours in advance. The option to book the entire space for an event or party is available Sunday – Thursday only, although we have been known to make special exceptions on Fridays and Saturdays. Our event coordinator can be reached at info info@the1uparcadebar.com

How do you select your games, and can I request my favorite game?

Certain games like Donkey Kong, Tron, and Pac-Man are just classics and will never be rotated out. If there is a game that you would like to suggest, please vote on the "Game of the Month"! We love suggestions and do our best to accommodate!

Do you buy, sell, or rent games?

Due to the difficulty and risk involved in moving games, we do not rent or loan games. We are always looking for games, and if you have one collecting dust or are looking for one for your home, please email us at info@the1uparcadebar.com.

Greenwood Village FAQs

  • What are The 1up Greenwood Vilage hours of operation?

Monday – Sunday 11:00 am – 1:30 am LAST CALL

  • What are The 1up Greenwood Village holiday Hours?

We are closed Thanksgiving Day, Christmas Eve, Christmas Day, and New Year’s Day.

  • What are The 1up Greenwood Village kitchen hours?

Monday – Sunday 11:00 am – 10:00 pm

  • What is the age policy for The 1up Greenwood Village?

Up to 20 year olds can come in from opening to 7 pm with an adult; after
7pm is 21+. Hours are 11am to 1am Sunday to Thursday; 11am to 1:30am Friday and Saturday.

(We ask that there is at least 1 adult for every 4 minors.)

What type of identification is needed to enter The 1up Greenwood Village?

PAPER IDs ACCEPTED with the old expired ID / my Colorado digital ID is accepted / any vertical ID will be twice verified / fake IDs will be confiscated and turned over to the police.

  • Do your games take tokens or quarters?

Our games can accept both quarters and 1up tokens!

  • What do the games cost to play?

Most video games are set to 25 cents per game (as they should be!!!). Our Skee-Ball lanes are also 25 cents per game. Newer arcade games, basketball, and shooters are .50 cents per game. Pinball machines are $1.00 per game. All games work by use of quarters and/or tokens.

  • What is the 1up Greenwood Village’s credit card policy?

If you choose to open a tab at The 1up Greenwood, you will be asked for your credit card and an ID. If you have a discrepancy with a tab, please email info@the1uparcadebar.com.

  • Are gift cards available for purchase?

Yes! Gift cards are available for purchase in-store, and can be used for redemption at any of our 3 locations! Gift cards can be used to buy tokens in $20 (80 tokens) increments at the bar, and drinks.

  • Does The 1up Greenwood Village offer bottle service?

We do not offer bottle service unless you consider Mad Dog 20/20, Colt 45, Mickey’s, Old English, or Boone’s Farm bottle service.

  • Does The 1up Greenwood Village have Happy Hour?

Happy hour is Monday-Friday, 3:00 pm – 7:00 pm, and all day Sunday.

~Please click here for daily happy hour specials~

  • Is there a cover charge at The 1up Greenwood Village?

No

  • What items are prohibited at The 1up Greenwood Village?

Firearms, outside alcohol, water bottles or beverages, controlled substances, backpacks or any other item, which may negatively impact other patrons.

  • Does The 1up Greenwood Village have a Lost & Found?

If you’ve lost an item at The 1up Greenwood Village you must return to the location to see if it’s been found. Please do not call our office, email or message us on social media for lost items. Items will be held for 7 days.

  • Can I book a private party, special event or rent the entire space at The 1up Greenwood Village?

We’d love to host your private party or corporate event for groups of 10 or more. All reservations must be made 48 hours in advance. The option to book the entire space for an event or party is available Sunday – Thursday. We have been known to make special exceptions on Friday and Saturday’s. Our event coordinator can be reached at info info@the1uparcadebar.com

  • How do you select your games, and can I request my favorite game?

Certain games like Donkey Kong, Tron, and Pac-Man are just classics and will never be rotated out. If there is a game that you would like to suggest, please vote on the "Game of the Month"! We love suggestions and do our best to accommodate!

  • Do you buy, sell, or rent games?

Due to the difficulty and risk involved in moving games, we do not rent or loan games. We are always looking for games, and if you have one collecting dust or are looking for one for your home, please email us at info@the1uparcadebar.com

Monthly Tournament FAQs

LODO

When: First Sunday of the month

Start time: 6:00 PM

Format: 7 Strike group knockout format

Admission: $5 + Cost of games

We usually hold raffles, give away freebies, and of course... Have a rad time!

-

COLFAX

When: Third Sunday of the month

Start time: 1:00 PM

Format: 11 Strike group knockout format

Admission: $10 + Cost of games

We usually hold raffles, give away freebies, and of course... Have a rad time!

-

GREENWOOD VILLAGE

When: Last Sunday of the month

Start time: 6:00 PM

Format: 7 Strike group knockout format

Admission: $5 + Cost of games

We usually hold raffles, give away freebies, and of course... Have a rad time!

Merch - Shipping & Return FAQs

  • When will my order be shipped?

We ship out orders ASAP! Most orders will be packaged and sent the next business day after your order has been placed.

  • Will I receive tracking for my order?

Yes, tracking will be sent out as soon as we begin packing the order.

  • Does The 1up accept returns?

Yes, we accept returns up to 14 days after you've received your purchase.