FAQs
LoDo FAQs
- What are The 1up – LoDo’s hours of operation?
Monday – Sunday 3:00 pm – 1:30 am (LAST CALL)
We are closed Thanksgiving Day, Christmas Eve, Christmas Day & New Year’s Day.
- Is The 1up – LoDo 21 and over?
We allow up to 15-year-olds, accompanied by their PARENT(S) ONLY, until 7:00 pm daily; 16 to 20 are not allowed; after 7 pm is 21+
- What type of identification is needed to enter The 1up – LoDo
PAPER IDs ACCEPTED with the old expired ID / My Colorado Digital ID is Accepted / Any Vertical ID will be Twice verified / Fake IDs will be confiscated and turned Over to the Police.
- Do your games take quarters or tokens?
Most video games are set to 25 cents per game (as they should be!!!). Our Skee-Ball lanes are also 25 cents per game. Newer arcade games, basketball, and shooters are .50 cents per game. Pinball machines are $1.00 per game. All games work by use of quarters and/or tokens.
- What is the 1up – LoDo’s credit card policy?
If you choose to open a tab at The 1up – Colfax, you will be asked for your credit card and an ID. If you have a discrepancy with a tab, please email us at info@the1uparcadebar.com
- Are gift cards available for purchase?
Yes! Gift cards are available for purchase both in-store and online, and can be used for redemption at any of our 3 locations! Gift cards are not valid for gameplay. Gift cards can be used to buy tokens (currently LODO and COLFAX only) in $20 (80 tokens) increments at the bar.
- Does The 1up – LoDo serve food?
We currently serve slices of pizza from Spiceworks! We also have a variety of chips and other snacks available for purchase. You are also more than welcome to have food delivered directly to our location. We ask that you refrain from ordering any outside beverages with your delivery, as they are prohibited.
- Does The 1up – LoDo have Happy Hour?
Happy hour is Monday-Friday, 3:00 pm – 7:00 pm, and all day Sunday!
~Click here for daily happy hour specials~
- Is there a cover charge at The 1up –LoDo?
No
- What items are prohibited at The 1up – LoDo?
Outside alcohol, water bottles or beverages, controlled substances, backpacks, or any other item which may negatively impact other patrons.
- Does The 1up – LoDo have a Lost & Found?
If you’ve lost an item at The 1up – LoDo, you must return to the location to see if it’s been found. Please do not call our office, email, or message us on social media for lost items. Items will be held for 7 days.
- Can I book a private party, special event or rent the entire space at The 1up – LoDo?
We’d love to host your private party or corporate event for groups of 20 or more. All reservations must be made 48 hours in advance. The option to book the entire space for an event or party is available Sunday – Thursday only, although we have been known to make special exceptions on Fridays and Saturdays. Our event coordinator can be reached at info info@the1uparcadebar.com
- How do you select your games, and can I request my favorite game?
Certain games like Donkey Kong, Tron, and Pac-Man are just classics and will never be rotated out. If there is a game that you would like to suggest, please vote on the "Game of the Month"! We love suggestions and do our best to accommodate!
- Do you buy, sell or rent games?
Due to the difficulty and risk involved in moving games, we do not rent or loan games. We are always looking for games, and if you have one collecting dust or are looking for one for your home, please email us at info@the1uparcadebar.com
Colfax FAQs
- What are The 1up – Colfax’s hours of operation?
Monday – Sunday 3:00 pm – 1:30 am LAST CALL
We are closed Thanksgiving Day, Christmas Eve, Christmas Day & New Year’s Day.
- Is The 1up – Colfax 21 and over?
Minors/ anyone under 21 are NOT allowed at Colfax. This location is Strictly 21+
- What type of identification is needed to enter The 1up – Colfax
PAPER IDs ACCEPTED with the old expired ID / My Colorado Digital ID is Accepted / Any Vertical ID will be Twice verified / Fake IDs will be confiscated and turned Over to the Police.
- Do your games take quarters or tokens?
Our games can accept both quarters and 1UP tokens!
- What do the games cost to play?
Most video games are set to 25 cents per game (as they should be!!!). Our Skee-Ball lanes are also 25 cents per game. Newer arcade games, basketball, and shooters are .50 cents per game. Pinball machines are $1.00 per game. All games work by use of quarters and/or tokens.
- What is the 1up – Colfax’s credit card policy?
If you choose to open a tab at The 1up – Colfax, you will be asked for your credit card and an ID. If you have a discrepancy with a tab, please email info@the1uparcadebar.com
- Are gift cards available for purchase?
Yes! Gift cards are available for purchase both in-store and online, and can be used for redemption at any of our 3 locations! Gift cards are not valid for gameplay. Gift cards can be used to buy tokens in $20 (80 tokens) increments at the bar.
- Does The 1up – Colfax serve food?
We currently serve slices of pizza from Sliceworks! We also have a variety of chips and other snacks available for purchase. You are also welcome to have food delivered directly to our location. We ask that you refrain from ordering outside beverages with your delivery, as they are prohibited.
- Does The 1up – Colfax have Happy Hour?
Happy hour is Monday-Friday, 3:00 pm – 7:00 pm, and all day Sunday!
Please click here for daily happy hour specials
- Is there a cover charge at The 1up – Colfax?
No
- What items are prohibited at The 1up – Colfax?
Outside alcohol, water bottles or beverages, controlled substances, backpacks, or any other item which may negatively impact other patrons.
- Does The 1up – Colfax have a Lost & Found?
If you’ve lost an item at The 1up – Colfax, you must return to the location to see if it’s been found. Please do not call our office, email, or message us on social media for lost items. Items will be held for 7 days.
- Can I book a private party or special event or rent the entire space at The 1up – Colfax?
We’d love to host your private party or corporate event for groups of 20 or more. All reservations must be made 48 hours in advance. The option to book the entire space for an event or party is available Sunday – Thursday only, although we have been known to make special exceptions on Fridays and Saturdays. Our event coordinator can be reached at info info@the1uparcadebar.com
- How do you select your games, and can I request my favorite game?
Certain games like Donkey Kong, Tron, and Pac-Man are just classics and will never be rotated out. If there is a game that you would like to suggest, please vote on the "Game of the Month"! We love suggestions and do our best to accommodate!
- Do you buy, sell, or rent games?
Due to the difficulty and risk involved in moving games, we do not rent or loan games. We are always looking for games, and if you have one collecting dust or are looking for one for your home, please email us at info@the1uparcadebar.com
Greenwood Village FAQs
- What are The 1up – Greenwood’s hours of operation?
Monday – Sunday 11:00 am – 1:30 am LAST CALL: We are closed Thanksgiving Day, Christmas Eve, Christmas Day, and New Year’s Day.
- What are The 1up – Greenwood’s / Sha-WING kitchen hours?
Monday – Sunday 11:00 am – 10:00 pm
- Is The 1up – Greenwood 21 and over?
We allow up to 15-year-olds, accompanied by their PARENT(S) ONLY, until 7:00 pm daily; 16 to 20 are not allowed; after 7 pm is 21+
- What type of identification is needed to enter The 1up – LoDo
PAPER IDs ACCEPTED with the old expired ID / My Colorado Digital ID is Accepted / Any Vertical ID will be Twice verified / Fake IDs will be confiscated and turned Over to the police.
- Do your games take quarters or tokens?
Our games can accept both quarters and 1UP tokens!
- What do the games cost to play?
Most video games are set to 25 cents per game (as they should be!!!). Our Skee-Ball lanes are also 25 cents per game. Newer arcade games, basketball, and shooters are .50 cents per game. Pinball machines are $1.00 per game. All games work by use of quarters and/or tokens.
- What is the 1up – Greenwood’s credit card policy?
If you choose to open a tab at The 1up – Greenwood, you will be asked for your credit card and an ID. If you have a discrepancy with a tab, please email info@the1uparcadebar.com
- Are gift cards available for purchase?
Yes! Gift cards are available for purchase both in-store and online, and can be used for redemption at any of our 3 locations! Gift cards are not valid for gameplay. Gift cards can be used to buy tokens in $20 (80 tokens) increments at the bar.
- Does The 1up – Greenwood offer bottle service?
We do not offer bottle service unless you consider Mad Dog 20/20, Colt 45, Mickey’s, Old English, or Boone’s Farm bottle service.
- Does The 1up – Greenwood have Happy Hour?
Happy hour is Monday-Friday, 3:00 pm – 7:00 pm, and all day Sunday.
Please click here for daily happy hour specials
- Is there a cover charge at The 1up – Greenwood?
No
- What items are prohibited at The 1up – Greenwood?
Outside alcohol, water bottles or beverages, controlled substances, backpacks or any other item, which may negatively impact other patrons.
- Does The 1up – Lodo have a Lost & Found?
If you’ve lost an item at The 1up – Greenwood you must return to the location to see if it’s been found. Please do not call our office, email or message us on social media for lost items. Items will be held for 7 days.
- Can I book a private party, special event or rent the entire space at The 1up – Greenwood?
We’d love to host your private party or corporate event for groups of 20 or more. All reservations must be made 48 hours in advance. The option to book the entire space for an event or party is available Sunday – Thursday only. We have been known to make special exceptions on Friday and Saturday’s. Our event coordinator can be reached at info info@the1uparcadebar.com
- How do you select your games, and can I request my favorite game?
Certain games like Donkey Kong, Tron, and Pac-Man are just classics and will never be rotated out. If there is a game that you would like to suggest, please vote on the "Game of the Month"! We love suggestions and do our best to accommodate!
- Do you buy, sell, or rent games?
Due to the difficulty and risk involved in moving games, we do not rent or loan games. We are always looking for games, and if you have one collecting dust or are looking for one for your home, please email us at info@the1uparcadebar.com
Monthly Tournament FAQs
LODO
When: First Sunday of the month
Start time: 6:00 PM
Format: 7 Strike group knockout format
Admission: $5 + Cost of games
We usually hold raffles, give away freebies, and of course... Have a rad time!
-
COLFAX
When: Third Sunday of the month
Start time: 1:00 PM
Format: 11 Strike group knockout format
Admission: $10 + Cost of games
We usually hold raffles, give away freebies, and of course... Have a rad time!
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GREENWOOD VILLAGE
When: Last Sunday of the month
Start time: 6:00 PM
Format: 7 Strike group knockout format
Admission: $5 + Cost of games
We usually hold raffles, give away freebies, and of course... Have a rad time!
Merch - Shipping & Return FAQs
- When will my order be shipped?
We ship orders every Tuesday & Wednesday.
- Will I receive tracking for my order?
Of course!
- Does The 1UP accept returns?
Yes, only up to 14 days after you've received your purchase.